16 April 2025 @ 9 h 00 min - 10 h 30 min Benchmark meeting 2025-01 Compensation and working conditions
6 May 2025 @ 9 h 00 min - 10 h 30 min Community of practice RH2025-02 How to make a CCC career attractive
21 May 2025 @ 9 h 00 min - 12 h 00 min Community of practice 1st level managers 2025-01 Challenges of managing teleworking agents
27 August 2025 @ 9 h 00 min - 10 h 30 min Community of practice TECH2025-02 Where do we stand with the virtual agent?
8 October 2025 @ 9 h 00 min - 10 h 30 min Community of practice RH2025-03 Innovative working conditions – rethinking conditions